FAQs
Awabeel is a healthcare service platform that helps users access healthcare-related services such as doctor consultations, diet & nutrition guidance, home healthcare support, diagnostic assistance, and wellness services.
You can book a service directly through our website by filling out the booking form or contacting our support team through phone or WhatsApp.
Yes, online consultation services are available for selected healthcare and wellness services.
We work with qualified and experienced healthcare professionals and partner providers based on service availability.
Yes, you can book healthcare services for yourself, family members, children, or senior citizens.
Our services may include:
- Doctor Consultation
- Diet & Nutrition Services
- Home Nursing Care
- Physiotherapy
- Lab Test Assistance
- Elderly Care Support
- Wellness & Preventive Care
Service availability may vary by location.
Some services may require advance payment while others may allow payment after confirmation or service completion.
Cancellation and refund policies may vary depending on the service booked. Please review the cancellation terms during booking or contact support for assistance.
Yes, appointments may be rescheduled subject to availability and service provider policies.
Awabeel is not a replacement for emergency medical services. In case of an emergency, please contact your nearest hospital or emergency helpline immediately.
Yes, we take reasonable security measures to protect user information and maintain privacy in accordance with our Privacy Policy.
Appointment confirmations are usually shared through phone call, SMS, WhatsApp, or email.
Yes, users may upload prescriptions, reports, or relevant medical documents while booking certain services.
Service availability depends on location and partner network coverage. Please contact our support team to confirm availability in your area.
You can contact Awabeel through:
- Phone Support
- Email Support
- Website Contact Form
Yes, home healthcare and home visit services may be available for selected healthcare categories and locations.
Our team aims to respond as quickly as possible, usually within a short time after receiving your request.
Yes, elderly care and senior healthcare support services are available depending on the location and requirement.
