Terms & Conditions

Last Updated: May 18, 2026

Welcome to Awabeel. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By using this website or booking any service through Awabeel, you confirm that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with any part of these terms, please discontinue use of our website and services.

2. Services Offered

Awabeel provides healthcare-related services which may include:

• Doctor Consultation
• Diet & Nutrition Services
• Home Healthcare Services
• Diagnostic & Lab Test Assistance
• Physiotherapy Services
• Elderly Care Assistance
• Health Support Services
• Online Healthcare Assistance

Services may vary depending on location, availability, and partner providers.

3. Appointment & Booking Policy

• Users must provide accurate and complete information while booking services.
• Appointment confirmation is subject to availability.
• We reserve the right to reschedule or cancel appointments due to unavoidable circumstances.
• Delays may occur due to medical emergencies or operational reasons.

4. Cancellation & Refund Policy

• Cancellation requests should be made within the allowed cancellation period mentioned during booking.
• Refund eligibility may depend on the type of service booked.
• Certain consultation or healthcare services may be non-refundable once confirmed or initiated.
• Refund processing timelines may vary depending on payment method and banking procedures.

5. No-Show Policy

If a patient or user fails to attend a confirmed appointment without prior notice, the booking amount may be partially or fully non-refundable depending on the service provider’s policy.

Repeated no-shows may result in restricted access to future bookings.

6. Medical Disclaimer

• Information provided on this website is for general informational purposes only and should not be considered medical advice.
• Awabeel does not replace professional medical diagnosis, treatment, or emergency healthcare services.
• Always consult qualified healthcare professionals for medical concerns.

In case of a medical emergency, immediately contact emergency services or visit the nearest hospital.

7. User Responsibilities

Users agree:

• To provide accurate personal and medical information.
• Not to misuse the website or services.
• Not to submit false, misleading, or fraudulent information.
• To maintain confidentiality of account credentials, if applicable.

8. Payments

• Payments for services may be collected online or offline depending on service type.
• Prices and service charges are subject to change without prior notice.
• We use third-party payment gateways for secure transactions.

9. Privacy & Data Protection

Your privacy is important to us. By using our services, you agree to the collection and use of information as described in our Privacy Policy.

We take reasonable measures to protect user information but cannot guarantee absolute security of online data transmission.

10. Third-Party Services

Certain services may be provided by third-party healthcare professionals, diagnostic centers, or partner organizations.

Awabeel is not liable for:

• Independent medical decisions made by healthcare professionals.
• Delays or deficiencies caused by third-party providers.
• Outcomes of medical treatments or consultations.

11. Intellectual Property

All website content including:

• Logo
• Text
• Graphics
• Images
• Design
• Branding

are the intellectual property of Awabeel and may not be copied, reproduced, or distributed without written permission.

12. Limitation of Liability

To the maximum extent permitted by law, Awabeel shall not be liable for:

• Indirect or consequential damages
• Loss of data
• Service interruptions
• Medical complications arising from third-party healthcare providers

Users access services at their own discretion and risk.

13. Website Availability

We aim to keep the website operational at all times; however, we do not guarantee uninterrupted access and may temporarily suspend services for maintenance or updates.

14. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website after changes constitutes acceptance of updated terms.

15. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising shall be subject to the jurisdiction of the appropriate courts in India.

16. Contact Information

For any questions regarding these Terms & Conditions, please contact:

• Email: help@awabeel.com
• Phone: +91-703-703-4886
• Website: www.awabeel.com